Where do you deliver? What is your delivery policy?
We deliver all across Nigeria. You can book the order from anywhere in the country. Our standard delivery time is 3-5 working days. Contact our customer support team if you further have any queries regarding order booking and order delivery.
Can you make a return or exchange of your order?
We always look to satisfy our customers’ expectations and customers can quickly make return or exchange, but on the same day, they receive the order. To read further details, please visit our Return Policy page.
Can the order be canceled once booked?
The delivery of the order can be canceled, but there are specific guidelines. You can give us a call as soon as possible on +234 909 532 8154 to ask the status of your order. Your order will be canceled if it is not processed for delivery. If you have made payment through credit or debit card, then we will refund the money in the same manner of cash but the customer would have to pay all the processing fees and bank charges incurred.
What payment modes will be accepted?
We accept Visa, Mastercard, Amex cards as a payment method, along with online Bank Transfers. Our corporate clients who have been verified and approved can make payment by depositing cheques and also credit accounts.
What things to consider regarding payments?
The customer who has a card must keep a copy of transaction in his record, and he/she must also be mindful of the merchant policy and rules.
Why does the price of the products keep changing?
Handys Signature has the authority to amend the prices of any particular or all products without informing the customers. The prices of the products change according to the market prices of the products and the replacement cost.
How do I update my account?
You can normally log into your account and click the option of account settings. Then you can update your Address, contact number payment information, password and other personal or relevant details. The user of the account is only responsible for the content changes, usage, and order purchases made under his/her account at all times. The user should always maintain the confidentiality of his/her account and his/her details at all times.